GENERAL FAQ
Because Sitch.com was taken.
Small parties to big events: Birthday parties, picnics, barbeques, mitzvahs, dinner parties, baby showers, bridal showers, banquets, sport team events, holiday parties, school events, reunions, fundraisers, game nights, corporate events and more. Any event that you would like to know people’s food preferences, that’s what Siitch is for.
18 years old. Siitch profiles contain simple, but still basic health information. We take your privacy, and children’s privacy, seriously. If you are under 18, ask your parent or legal guardian to create a profile for you on their account.
Yes. Why fill it out again if you don’t have to? Siitch is designed to save time and energy. You can always update your profile. Let's be real, our Siitch changes.
Protecting our user's privacy is our top priority. Keeping your information secure is a team effort between our users and us. We depend on users to keep their login and passwords safe and encourage everyone to only share what’s necessary. Using a 256 bit encrypted SSL certificate, we help ensure all CC data is stored offsite, and transmitted securely to our payment gateway.
Absolutely! The only information shared is the summarized details. The only person that can see your individual profiles is the host. 24 hours after the event, even the host can't view your your individual profiles, just the group's summary details. PRIVACY! See our How it Works page for more information and the next FAQ for a visual explanation.
All personal information that ties an individual to their dietary information, if any was provided, is deleted 24 hours after each event. Only anonymized data is stored in the summary. See diagram below.
There are hundreds of diets, allergens, and foods that people avoid. To keep user experience fast and drop-downs manageable, if your Siitch doesn't auto-populate, simply type it in. You can always add details in the NOTES section.
To avoid redundancy, we recommended that only one parent create your child's profile.
Accounts are disabled for Terms of Use violations or inappropriate user conduct.
Not yet. We’re starting with a mobile-responsive site for now. You can still use it on your phone and tablet.
Not at this time.
HOSTS FAQ
Single events expire after use. If you purchase a single event and send out your invitation, for example, on June 2nd, then you move your event date to October, your invitation of course stays active until the event occurs. For package events, example: 5 parties under 50 people, you have one year to use all 5 parties from the date of first purchase. There are no credits for unused parties.
Absolutely! The quickest way is to email us at help@siitch.com for assistance.
Great question! You can send invitations via text, email or any other way you can get that link to your guests!
Not at this time.
If you send invitations through our Send tool, recipients receive reminders 1 week before, and 48 hrs before the event.
If you text the link to guests, or copy/paste the link, for example, into a Facebook event or email, as we won't know who the link is sent to, you will have to send those guests reminders yourself.
Hosts can send a reminder notice to invitees at any time. From the dashboard, click your event, select Send Message, and email or text a message to your group.
Absolutely! On your 'My Events' page, click your event, and click 'Invite / Message'.
Yes! We save summarized party data and guest lists for 1 year.
There is currently not an option to do this.
From the dashboard, click your event, select Send Message, and email or text a message to your group.
GUESTS FAQ
Privacy is key. The only person that can see your individual answers is the Host. If the event has a caterer or is a Potluck affair, the host can chose to share the group’s summary details. For example, people will see that 10 Guests are vegans, 5 Guests are Gluten-Free, but no individual details are shared. 24 hours after the event, even the host can't view your individual answers, just the group's summary details. See our How it Works page for a visual explanation. Remember, you control how much to share, or not to share!
Absolutely! Every recipient receives a unique URL - you can start filling out the invitation, send to your wife or anyone, and resume filling out at anytime.
Yes. We email anyone who RSVP's without creating an event a personalized URL to change their response. Please use the same device you RSVP'd with.
Absolutely. You can return to the invitation anytime!
Absolutely not. You can respond up until the day of the event!
We are not responsible for the actions of the Host. The answers and summaries are purely meant as a guide to help Hosts make more informed decisions, create better events, save time, save money, and save food waste.